Security Policy

Introduction

At Hello LandBank, we take the security of your personal, financial, and business information seriously. Our commitment is to ensure that all data shared through our website, digital platforms, and communication channels is safeguarded against unauthorized access, misuse, or disclosure. This Security Policy explains how we maintain data integrity and protect your privacy through robust technological and procedural measures.

1. Our Commitment to Data Security

We implement industry-standard security practices and comply with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (DPDPA).
Our goal is to prevent data breaches, ensure confidentiality, and provide a safe online environment for all users, clients, and partners.

2. Security Measures Implemented

Hello LandBank adopts multiple layers of security across its infrastructure:

  • Encryption: All data transmitted between your device and our servers is encrypted using SSL (Secure Socket Layer) and HTTPS protocols to protect sensitive information.
  • Firewall Protection: Our servers are protected with advanced firewalls and intrusion-prevention systems to block unauthorized access.
  • Access Control: Only authorized personnel with verified credentials can access user data, ensuring accountability and confidentiality.
  • Secure Storage: All personal and transactional data is stored on secure, monitored servers with periodic audits and system updates.
  • Two-Factor Authentication (2FA): Where applicable, additional verification layers are used for administrative access.

Regular Security Audits: We conduct periodic vulnerability assessments and penetration tests (VAPT) to ensure ongoing protection.

3. Protection Against Fraud and Phishing

We actively monitor for fraudulent or suspicious activities.
Users are advised to:

  • Avoid sharing login credentials or OTPs with anyone.
  • Verify emails and messages claiming to be from Hello LandBank.
  • Report any suspicious communication immediately.

Hello LandBank will never ask for your password or confidential banking details via phone, SMS, or email.

4. Data Retention and Disposal

User data is retained only as long as necessary for legitimate business purposes or legal requirements. When no longer needed, data is securely deleted or anonymized to prevent misuse.

5. Third-Party Security

In cases where we engage third-party service providers (such as payment gateways or analytics partners), we ensure that these partners maintain equivalent security standards and comply with applicable data protection laws.

6. Reporting Security Incidents

If you suspect any data breach, unauthorized access, or cyber-threat involving our website or services, please contact us immediately at the details below. We will investigate promptly and take corrective measures as required under the CERT-In (Computer Emergency Response Team–India) guidelines.

7. Limitation of Liability

While Hello LandBank follows rigorous security procedures, no system can guarantee absolute protection. We are not liable for security breaches caused by factors beyond our control, such as user negligence, third-party attacks, or force majeure events.

8. Updates to This Policy

We may periodically update this Security Policy to incorporate technological upgrades or legal changes. All updates will be published on this page with the new “Last Updated” date.

9. Contact Information

For inquiries, reporting incidents, or requesting more details about our security practices, contact:
Hello LandBank
Email: hello@hellolandbank.com 
Phone: 94 45 65 65 65 
Address:
No.17B, 1st Floor,
2nd Cross Main Road,
SIDCO Industrial Estate,
Ambattur, Chennai – 600098,
Tamil Nadu, India