Security features are essential in self-storage developments to attract renters, justify premium pricing, and reduce liability. Modern self-storage customers expect high levels of safety and surveillance, especially in urban and high-density suburban markets. While some security elements may be code-required, most are driven by market demand and competitive standards, and directly influence lease-up success and customer retention.
1. High-Resolution Surveillance Cameras
- Install digital, motion-activated cameras at all entry points, drive aisles, hallways, and critical areas such as elevators and gates.
- Coverage should be 24/7 with remote monitoring, and footage should be stored for at least 30 days.
- Use infrared or low-light-capable models for nighttime visibility.
- Signs noting “Video Surveillance in Use” increase deterrence and customer confidence.
- Cameras should be tamper-resistant and mounted at high-visibility points.
2. Controlled Access Gate Systems
- Install keypad or card-reader gates with unique codes or access credentials for each customer.
- Gate systems should log entry and exit times by user, with management software integration.
- Some facilities offer mobile app-based access, allowing renters to enter without leaving their vehicle.
- Emergency override capabilities for fire and police access (e.g., Knox Box) are typically required.
- Entry should be timed and limited to access hours (e.g., 6 a.m. to 10 p.m.) to maintain security at night.
3. Perimeter Fencing and Controlled Site Access
- Enclose the entire site with 6–8 foot fencing—typically chain link with privacy slats or ornamental steel.
- All non-customer access points should be secured or permanently locked.
- Gated entries should include vehicle stacking space for 2–3 cars to prevent public street blockage.
- High-risk or urban facilities may require double gates or secured loading bays for interior units.
- Screening walls or landscaped barriers are often required near residential or mixed-use zones.
4. LED Lighting with Full Cutoff Fixtures
- Provide bright, even illumination across all drive aisles, entrances, hallways, and unit doors.
- Use energy-efficient LED lights with dusk-to-dawn photocells or motion-activated controls.
- Lighting must avoid trespass onto neighboring properties and often must meet dark sky or footcandle limits at the property line.
- Well-lit sites reduce vandalism, enhance customer safety, and allow safe after-hours use.
- Interior hallway lighting should include emergency battery backup and ADA compliance.
5. Unit-Level Security Enhancements
- Doors should include tamper-resistant hasps compatible with cylinder or disc locks.
- Higher-end facilities may install unit alarms that trigger if unauthorized entry is attempted.
- Climate-controlled units with interior corridors benefit from surveillance inside hallways and secure access points.
- Keypads or biometric access may be installed at elevator or corridor entry points for added control.
- Staff access to units should be limited and logged to prevent internal security breaches.
